Open Loyalty is an API-first loyalty engine that empowers enterprises to transform their customer engagement strategies with dynamic, gamified loyalty programs. By combining advanced composability with gamification, we help businesses deliver gamified experiences at scale, ensuring measurable outcomes such as increased Customer Lifetime Value (CLV), reduced churn, and stronger margins.
Over the past seven years, we’ve supported over 100 enterprises in 27 countries implementing scalable, hyper-personalized loyalty solutions. By leveraging our composable architecture, global leaders like Heineken, JTI, limango, Intersport, ALDO, and the U.S. Soccer Federation have integrated powerful gamification mechanics into their ecosystems efficiently, without the resource strain of building from scratch.
As part of the OEX group, Open Loyalty benefits from a strong foundation of 15 companies, 4,000+ employees, €167.3 million in revenue, and €17.7 million in EBITDA in 2023. Google and Deloitte recognized Open Loyalty for the scalability of its technology and readiness to support enterprise customers. Open Loyalty delivers innovative, enterprise-grade solutions at scale.
Our vision is to help enterprises build lifelong customer loyalty through gamified experiences and personalization, delivering long-term results and unlocking growth potential.
About the role
We are seeking an ambitious and results-driven salesperson who can join our growing team as a Senior Account Executive. You will help us expand our business with custom implementation projects to accelerate our growth, and maximize the value we deliver to our clients. You will be working on developing your own opportunities, leveraging your professional network and expertise in the process, and actively optimizing our go-to-market strategy and execution tactics.
Our HQ is in Poland, and our reach is truly global. This role is fully remote.
We’re a good fit if…
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You successfully sold complex implementation projects. We are looking for a seasoned professional with a clear track record of closed deals to prove your experience in navigating the complex enterprise sales process.
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You are great at identifying and shaping early-stage interest. Many of our conversations start before a formal buying process exists. You know how to guide prospects from curiosity to clarity by helping them understand the business value of loyalty and gamification.
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You are a trusted advisor. Our prospects often come with interest but without a clear roadmap. You’ll help them shape the vision, build a business case, and convince internal stakeholders.
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You bring a challenger mindset. You’re comfortable pushing back and reframing how prospects see loyalty and customer engagement.
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You thrive in outbound sales, but also know how to work with inbound leads where there’s interest but no immediate buying intent — helping prospects go from exploration to action.
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You know how to help prospects navigate internal buying dynamics — equipping champions with materials and arguments to build support across their organization.
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You know how to sell when there’s no RFP. You’re skilled at leading conversations that result in new projects, even if the client didn’t think they needed one yet.
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Bonus points if you have technical knowledge of API-first architectures, CRM or e-commerce platforms, and can speak the same language as developers when discussing integration requirements, RFP/RFI processes.
Things you will be doing…
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Initiating strategic conversations with senior decision-makers, often before a formal buying process exists
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Guiding prospects through early-stage exploration — helping them understand the value of loyalty and gamification in their context
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Challenging existing assumptions and educating prospects on market trends and strategic opportunities
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Preparing persuasive business cases, ROI arguments, and materials to help prospects build internal consensus
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Leading discovery sessions that uncover business drivers and co-creating solution roadmaps
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Performing engaging product demos contextualized in a strategic vision, not just product walkthroughs,
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Managing a full sales cycle from discovery to closure,
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Building and maintaining a healthy pipeline through proactive outreach and relationship nurturing
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Regularly updating forecasts, CRM data, and collaborating closely with marketing and product teams
Things we can offer you…
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No commission cap. We offer a base salary along with an attractive commission based on each of your wins;
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Full agency. You will get to shape your work environment and introduce best practices that concern your field; it’s a fully remote position, so your working location is entirely up to you (an office in Wroclaw available if you need it, too!)
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Networking opportunities. Our clients are enterprise-level global players like ALDO and Heineken, and you will get a chance to work with their C-level executives;
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Product expertise. You will work with one product and one product only - no juggling between projects;
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Influence. Working closely with our Founders, you’ll be a key team member who has a big impact on the shape of our business;
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Life-hack benefits. A package of private healthcare cover, a Multisport card, a Growth Budget, and English classes with a native speaker is waiting for you.